Refund and Returns Policy
Refund and Return Policy
At Dhaana, we value your satisfaction and want you to feel confident with every purchase. To ensure a smooth shopping experience, please review our Return & Refund Policy below:
Returns
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You can return eligible items within 14 days of delivery.
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Items must be unused, unworn, unwashed, and in their original condition with all tags and packaging intact.
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Once we receive and inspect the returned item, we’ll issue a store credit or exchange as per your preference.
Refund Policy for Shirts
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Refunds are not available on shirts.
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Shirts can only be returned within 14 days for size exchange or store credit.
How to Initiate a Return
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Contact our support team at [support email/phone] with your order number.
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Our team will guide you through the return process.
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Ship the product back to the address provided.
Important Notes
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Shipping charges (if any) are non-refundable.
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Return shipping costs are to be borne by the customer unless the product is defective or incorrect.
We’re here to help you look your best—so shop worry-free, knowing that your satisfaction is always our priority. 💙
